How is TDLR and what do they do?
A) Texas Department of Licensing and Regulations is the department that regulates and issues out all the professional licenses in the State of Texas.
How to contact TDLR?
A) Log on to their website www.tdlr.texas.gov click on Contact TDLR.
How can we know you are licensed?
A) Visit www.tdlr.texas.gov and click on Search Licensees. Type in their licence number.
How can I complain if someone is offering electrical work without a license?
A) Visit www.tdlr.texas.gov and click on File a Complaint.
What are the numbers on the side of the vehicles?
A) These numbers are our unique license number that lets us perform work legally in the State we are licensed. The numbers can be a combination of letters and numbers or numbers only. You could visit www.tdlr.texas.gov to find out more details on the company serving you. Type in the license number then choose if it is electrical, plumbing or hvac licence.
Can a person do work without a license?
A) Yes they can, They do not suppose to if authorities catch up to the individual he may face prison time, citations, denial of his/her license. visit www.tdlr.texas.gov click search/verify then search complaint.
Why are contractors required to carry Insurance?
A) Contractors are required to have liability insurance on their company(ies) to protect the company from not going broke for a lawsuit, and to protect the customer in case any damage occurs.
What is a Bond?
A) A performance bond is another type of insurance to help the customer have peace of mind that their project will be finished by the contractor they hired. This insurance is billed to the customer separate from the bid.
Is a Bond necessary for residential applications?
A) No, Bonds will cost the homeowner more money. This type of insurance is sometimes required by General Contractors for commercial applications.
How can a residential or small commercial owner be certain the contractor will finish the job?
A) Do a review check (Yahoo,Google,Yelp) can be great resources, look for the company online, ask people if they have done business with the company before. word of mouth can be the most effective way to check a local contractor's background.
What is the difference between a bid and a service call?
A) A bid can be free or it might cost a little depending on the company you are doing business with. Sometimes these fees can be deducted from your bill if you hire that contractor. There is no obligation to hire the contractor after you obtain a quote. Even Though you may get a follow up call after this, just to try and earn your business. Remember at Infinity Creations Electric LLC quotes are always free. A service call means you have investigated the company previously or you can ask on the spot how much they charge per hour and if there is a minimum hour charge. If you hire a contractor using this service you will be obligated to pay.